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The secondary events in the event book disappeared.

Andres-2Andres-2 Posts: 2,178 Level 4
edited September 8 in Support

Hi there. @Lady_Sarina @Lola_Pop A week ago I no longer have the side events like "Bananadrama!", "Save Misty", "Birthday Bash" or the last one that came out "Royal Ball". I perform the basic steps of the cache, I restart the device. I did it on my main device and on another they do not appear, I have the latest version of the game 2.72.10

In the Play Store, whenever it seems that there are events available, but nothing. in other King games, if available events appear as CCS, I am logged in with my Facebook account.

The RC if I have it available.

Thank you 

My ID


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Answers

  • Hey! Would you like to give us your opinion?

  • NamTruong2001NamTruong2001 Posts: 2,449 Level 5

    Hmm, that's strange. Mine starts running Royal Ball.


  • Lady_SarinaLady_Sarina Posts: 3,456 Jelly Moderator

    HI @Andres-2

    Thank you for the screenshots and the detail!!! That's brilliant and so helpful to pass on and for me to understand pretty quickly, the topics. :0)

    Save Misty is in my game this Morning and the Royal Ball - Friends. Odus side game was there a few days a go. This may just a part of the roll out of getting the new 5000 - Royal Ball- Friends, which is also in my game this morning? It may be a time zone thing and different countries can get features at different times. This alternates and can be random in releasing. Hopefully you'll get it at some point today or tonight. I'll check into though :0)

    I'm thinking that the Soda one has events because you can use your google play points in that one, where as the Jelly one is the Download and install. Don't worry though we are looking into this one :0)

  • Lady_SarinaLady_Sarina Posts: 3,456 Jelly Moderator

    today's Jelly Book in my game

  • Andres-2Andres-2 Posts: 2,178 Level 4
    edited September 9

    Today's Jelly Book in my game, I just took the catch.

    It is an example that events are available in the game until they end. But there are none in candy crush jelly would have to appear "Royal Ball" or "Save Misty"

    I also think that by region or different countries the events are not found.

  • Andres-2Andres-2 Posts: 2,178 Level 4

    Hi @Lady_Sarina there are still no events in my game.

    I tried on another device and I downloaded the game, I started the levels from the beginning, it is not synchronized with my facebook and after playing the levels if the current event appears.

  • Lady_SarinaLady_Sarina Posts: 3,456 Jelly Moderator

    Hi @Andres-2

    I just checked my game and I have Misty also in the book and the RC. Both seem to be working ok?

    I checked on the PC, where my account is also not synced yet and I have no book at all.

    It may be worth giving the other device a housekeeping maintenance once over. Not just clearing the cache but also the browser and msgs. I do clean up the sms's and photo's and sometimes manually check for updates in the play store also. It can make a difference sometimes.

    Sometimes events are released at different time s also. Let me know how you go :0)

  • Andres-2Andres-2 Posts: 2,178 Level 4

    @Lady_Sarina

    xiaomi redmi note 9, I delete old messages, upload old photos to the cloud and every day I check the play store to see if there are updates to all the games I have installed. I hope you get them back in the future with updates on the events.

  • Andres-2Andres-2 Posts: 2,178 Level 4
    Accepted Answer

    Hi @Lady_Sarina

    On Wednesday night the events returned on their own, along with Get the treasure.


    Accepted Answer
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