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Never got credited

Vera_Micin
Vera_Micin Posts: 2

Level 1

Purchased the spring special for 6.99 and never got it in game. I was charged for it though. I either need a refund or the items to show up in my game. 

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Kindly see the message we have send to you.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Vera,

    Sorry to hear you did not receive your purchased items. Thanks for getting back to us with the requested details so we can solve this matter.

  • Vera_Micin
    Vera_Micin Posts: 2

    Level 1

    What are the details you need? I have a Screenshot of the funds getting taken from my play account 

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Kindly see the message we have send to you.

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Vera,

    Kindly respond to the private message we have send you.

    Kind regards, Mark

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