Where are the gold bars I ordered this morning?

Question

I ordered 100 gold bars via the Google Play Store this morning (10 hours ago), I received the Play Store confirmation and also the Paypal confirmation, but I never received the gold bars. I sent an e-mail to tech support almost instantly, but still haven't received the gold bars. I want the as soon as possible, after all I paid for them!!! Ticket-Id:2577911

MarkHawk · Accepted Answer

Hi Anna,

I am sorry that you have experienced an issue with your purchase in Candy Crush Jelly Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care