Candy Crush Jelly Saga

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Candy Crush Jelly Saga

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candy crush crashes during start up

.when i start cc jelly, it crashes. Reinstallation doesn't help. Then the game only starts once. This problem started since I got 3 days to win some treasure chests.

I have this problem 2 weeks now. Please fix this bug.

this bug is also present in the regular CC.

Accepted answers

Martijn

issue seems to be solved: Store the game on the device internal memory. Not on the sd card

All comments

Martijn

issue seems to be solved: Store the game on the device internal memory. Not on the sd card

Martijn

since last update, the game stil doesn't work.

only during a brief moment when there was no treasure chest to win.

all windows mobile phone users are suffering from this bug. Either remove the app from the windows app store for mobile or fix this bug.

Martijn

This problem is specific to Windows Mobile versions of CC.

yes I closes all apps. Usually the problem disappears after the 3 day period of the treasure chest campaign. However, the 3-day seems to last forever.

after reinstalling the game, it works once. Because first time the game is unaware of the treasure chest campaign.

please let your windows dev team resolve this bug.

KingsPinn

I don't have a windows phone sorry Martijn.

Have you tried closing all other programs, clearing out some space etc. Generally loading issues are related to a shortage of memory space so check this out.

Martijn

@KingsPinn those trouble shooting tips are not helping. Tried those already.

I even tried 2 devices.

other users also complain about the bug. Check out the user reviews in the app store.

you should be able to reproduce the problem as well.

KingsPinn

If there is more than one game affected then it sounds like its related to your device.

Maybe the steps in this thread will help you. Troubleshooting steps for Windows might help:

Can’t get your games to load on Windows 10? Check this out… - Questions - King Care

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Accepted answers

Martijn

issue seems to be solved: Store the game on the device internal memory. Not on the sd card

All comments

KingsPinn

If there is more than one game affected then it sounds like its related to your device.

Maybe the steps in this thread will help you. Troubleshooting steps for Windows might help:

Can’t get your games to load on Windows 10? Check this out… - Questions - King Care

Martijn

@KingsPinn those trouble shooting tips are not helping. Tried those already.

I even tried 2 devices.

other users also complain about the bug. Check out the user reviews in the app store.

you should be able to reproduce the problem as well.

KingsPinn

I don't have a windows phone sorry Martijn.

Have you tried closing all other programs, clearing out some space etc. Generally loading issues are related to a shortage of memory space so check this out.

Martijn

This problem is specific to Windows Mobile versions of CC.

yes I closes all apps. Usually the problem disappears after the 3 day period of the treasure chest campaign. However, the 3-day seems to last forever.

after reinstalling the game, it works once. Because first time the game is unaware of the treasure chest campaign.

please let your windows dev team resolve this bug.

Martijn

since last update, the game stil doesn't work.

only during a brief moment when there was no treasure chest to win.

all windows mobile phone users are suffering from this bug. Either remove the app from the windows app store for mobile or fix this bug.

Martijn

issue seems to be solved: Store the game on the device internal memory. Not on the sd card

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Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Jelly Saga?
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 17, the latest level available is 9485. Enjoy the new content and have a Jellylicious day! 🍭