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Money taken, no gold bars

lauraabp
lauraabp Posts: 2

Level 1
in Support

Hi, I just bought two lots of the small package of 10 gold bars.  The money was taken out of my account but I didn't receive the gold bars to enable me to continue the level I was trying to complete.

Please organized a refund asap.

Thank you

Laura Bajada-Paton

Answers

  • lauraabp
    lauraabp Posts: 2

    Level 1

    No.  Please reply

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there- Thanks for posting on King Care. I am really sorry that you did not receive the items that you purchased. Let's make things right again. 

    I would like to check the transaction details so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Mammabear22_15
    Mammabear22_15 Posts: 1

    Level 1

    Hi. I Purchased 10 gold bars and they’ve disappeared without me using one!! Could you please either add them back or give me a full refund

Hey! Would you like to give us your opinion?

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