The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
How do I get my progress back?
Amber_Brody
Posts: 5
Level 1
in Support
I just updated candy crush Jelly and lost all of my progress. How do I get my progress back? I tried logging in through Facebook, and through email. Nothing worked.
0
Answers
-
As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.
0 -
I thought I had, but none of the emails or FB accounts that I can think of are recognized.0
-
Hi Amber,
I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.
Thanks,
0
