Candy Crush Jelly Saga

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Switched facebook account and lost all progress

Hi there I switched to a different facebook account and lost all my progress. So I signed out and regained my progress, went up another 100 or so levels and thought I would try and sign into my new facebook account again. Once again I lost all progress, but this time I can't get my level back...How do I fix this extremely irritating bug?

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Hi Indie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Indie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

New here? Sign in or create an account to join the fun.

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(Edited by CM: Under Investigation) Level 235 empty board
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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of February 18, the latest level available is 9665. Enjoy the new content and have a Jellylicious day! 🍭