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why does the game keep saying I hit the quit button?
Rosemary_Haley
Posts: 1
Level 1
in Support
I have been playing Level 11 for several days and I cleared all the queens jelly twice and each time it said I hit the quit button which I did not. What is the point of playing if I cant progress. Ready to uninstall the game and call it a day. No fun playing when I can't get any further. All it does is use up all my lives.
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Answers
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Have you tried any of the recommended troubleshooting: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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This has been happening for months, apparently. There is no fix, either by update, restarting, reinstalling, nothing. I've emailed technical services and commented on this for a while, and the higher ups just don't seem to care. They keep saying "it's a mouse issue" or something ridiculous like that - I've told them time and again that it happens on the mobile app game too. It just happened again today for me, and I didn't touch a thing.
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