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When will you fix jelly crush 255

Game does move from left to right but down making it impossible to get the jelly. How long must we wait. I did it on another device and it worked correctly. I didn't succeed so I went back later to that same device and now IT has the same issue. Cmon guys this is on your end. Don't ask us to factory reset! Are you kidding?

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Hi Tess,

Thank you for posting this here on King Care.

Please check for updates for your iPad; its iOS version and the Candy Crush Jelly Saga app.

Restart your iPad afterwards and it should work. If it doesn´t, then please let me know and specify the exact model iPad you use and the iOS version you have installed on it.

Kindest regards,

Tony - King Care Team

Accepted answers

All comments

Hi Tess,

Thank you for posting this here on King Care.

Please check for updates for your iPad; its iOS version and the Candy Crush Jelly Saga app.

Restart your iPad afterwards and it should work. If it doesn´t, then please let me know and specify the exact model iPad you use and the iOS version you have installed on it.

Kindest regards,

Tony - King Care Team

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