Candy Crush Jelly Saga level 41 bug

I am not sure why you are unable to fix the bug for continuing Candy Crush Jelly Saga timer after level 40. After some research there has been multiple cases where people unable to continue to level 41 unless they receive a ticket from 3 friends. 3 day timer its okay if you leave the site up for 3 days but if you close the window it resets back to 3 days. Simply this is a bug in your coding and should have been easily fixed. I am not sure if you hire employees but with how popular this game is I would at least think a bug of this level would have already been fixed. I know several people who are stuck at this level now. Please fix ASAP so people world wide can continue to enjoy the game.