Candy Crush Jelly will not progress to level 41

Question

I am playing via facebook, and have tried on two different PCs one running Windows 10 and Edge, the other running Windows 7 and Chrome.  The game loads just fine, but when I select the balloon to open the timer or ask friends for help the timer is always at 3 days, and the asking FB friends does not seem to do anything.

Tony_Mc · Accepted Answer

Hi Edward Grondin,

Thank you for posting this here on King Care.

Please try again now; apologies for this inconvenience.

Kindest regards and have a great day,

Tony - King Care Team