Lost Game Progress after attempt to connect to Facebook

LenaSommerfeld · September 2017

**Please Help me, I am playing Candy Crush Jelly Saga since over a Year and now my Son convinced me to connect the Game with Facebook. I did so and it reset my entire Game to Level 1. So I removed Facebook and tried again but it still says Level 1. Please and kind Moderator HELP me, this Game is a huge Part of my Life**

I was Level 482

You can contact me via this Forum or under my Email: sommerfeld.den@gmail.com

MarkHawk · September 2017

Hi Lena,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

- Mark

MarkHawk · September 2017

Hi Lena,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

- Mark

LenaSommerfeld · September 2017

Thanks for private Messaging me Mark! I gave you the Informations you needed, I hope you can help me to get my Account back!

Lost Game Progress after attempt to connect to Facebook

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