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I have the same issue. Won’t unfreeze after level 4. Same problem last time. I’m using an iPad.
I’m having same problem!!! WTH I can’t advance past 4 I took screenshot of it come on king.com help us out!!!!! I’m using iPhone to play... just left a message on customer service hope someone responds soon...
I am having the same issue on my android. :-(
I have the same problem. I got to level 4 and it did not unfreeze.
I completed level three then couldn't go any farther despite having 12 pufflers and receiving pop ups congratulating me and telling me to move forward to level 4. Very frustrating.
I have been waiting over 3 days for a response. I am extremely upset on how king.com has handled this. I missed out totally on saving the unicorn and I hope that it doesn’t happen with the Otis the owl now.