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Paid for gold blocks and didn't get added to my account

Crystal_Deignan
Crystal_Deignan Posts: 1

Level 1

I am playing candy crush jelly and for 2 days in a row I have paid to have gold bars added and they are not showing up in my bank. I thought it was just me then I paid for them again and 18 bars showed up. I did not want to pay double. Extrely annoying and seems as though you are cheating people about of money. 

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

  • Kim_Petrou
    Kim_Petrou Posts: 6

    Level 1

    Me too I’ve just paid £1.99 about five times and they have taken my money 

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