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Lost playing Level
Gary_Patterson
Posts: 3
Level 1
in Support
While trying to transfer Any Crush Jelly to my new Kindle it has reverted to level 1 how can I get back to level 600?
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Answers
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Hi Gary, have you been playing the game through Facebook because they save your progress? If you haven't then it's an issue. Here is some information about logging in with Facebook: https://care.king.com/en/blog/article/remember-to-connect-to-facebook
Please write me back to let me know if you have been using Facebook.
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I have been trying to recover the game level for my wife who does not and will not use Facebook. Thanks for your attempt to resolve this issue
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Hi Gary, I'm so sorry to hear this because that's the only way that your progress is saved - through Facebook. Please let me know if there is anything else that I can help you with.
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many thanks for your help
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