Latest news about Candy Crush Jelly Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter
candy crush jelly will not load..I have had this issue for 3 days now
Yay!!! It's working!
Hi Joyce !! The issue has been fixed. Mine loaded this morning, so everyone's should be working real soon. If for some reason your's doesn't load in the next day, or 2 let me know, and I'll see what other steps we can take to get you back in your game. Good luck, and have a great day !!
same problem more than one week !!!!!!
A week for me same problem no support.
Hi Joyce !! The game studio is working on this now, it shouldn't be long before you can load. I just keep checking my game every few hours and hoping. Good luck to you !!
Hi Joyce !! I just put this issue on the moderators page to be checked out. There are several people having loading problems, and I'm not sure why yet. They usually aren't in on the weekends, but I will let you know, when I hear something back. Sorry for the inconvenience, and thank you for contacting King Care !!
New here? Sign in or create an account to join the fun.
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭
