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This is my second message. You took money from my bank account in the amount of €7.99 but an error message appeared and nothing on my game. Could you do me the courtesy of replacing my money
Thank you
Hi @LadyVeeKay
I am sorry that you have an experience like this!
However, the Community is not responsible for refunds!
You can contact support, going down on any of the Community pages and selecting "Contact Us"!
Then you can explain your problem! A screenshot helps, if available! It is also a good idea to have your user ID in hand, for the case that it 'll be asked!
What is going on with level 235. Supposed to collect orange, but no orange, and as soon as you drop to next level, NOTHING!! Literally nothing, to allow you to continue playing.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of March 18, the latest level available is 9745. Enjoy the new content and have a Jellylicious day! 🍭
