Candy Crush Jelly Saga

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Reward for Space Race not received

I won first place in the Space Race last night.

I clicked on the Claim Reward button and was supposed to receive various boosters plus free hours of colour bomb and striped/wrapped.

These have vanished and I am very disappointed, as I worked hard to get to the top spot in this contest

Please could you look into this to figure out what happened? My email is trish.d1968@hotmail.com & I play on my mobile.

Many thanks

Accepted answers

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Trish_Dalessio

Hello Xarly

I waited a couple of days as advised and still have not received the rewards

I would be grateful if you could look into this and let me know the status.

Many thanks for your help.

Xarly

Hi Trish,

Thanks for letting us know! Sometimes the rewards take time to appear after the event is finished. If in a couple days you still haven't received them please come back and let us know!

We're aware of this issue and are trying to improve the situation for you :-).

Cheers,

Xarly

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Xarly

Hi Trish,

Thanks for letting us know! Sometimes the rewards take time to appear after the event is finished. If in a couple days you still haven't received them please come back and let us know!

We're aware of this issue and are trying to improve the situation for you :-).

Cheers,

Xarly

Trish_Dalessio

Hello Xarly

I waited a couple of days as advised and still have not received the rewards

I would be grateful if you could look into this and let me know the status.

Many thanks for your help.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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