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Lost boosters 400+ x4

I couldn’t connect to FB on my tablet to save my progress. I logged on on other devices and say none of my boosters were there 400+ of each.

i went back to my tablet and was finally able to get to FB, but all the boosters are gone there now, too That’s a lot of money and lot of boosters lost.

can you please put them back?

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Hi LakeTabourie, unfortunately when playing the game on a mobile device the boosters and lives are saved just to that device so that you can play the game offline. Any crash or operating system update can cause you to lose them. It is suggested that you don't accumulate them for that reason.

If it was a purchase then you will have to follow these steps, as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Accepted answers

All comments

Hi LakeTabourie, unfortunately when playing the game on a mobile device the boosters and lives are saved just to that device so that you can play the game offline. Any crash or operating system update can cause you to lose them. It is suggested that you don't accumulate them for that reason.

If it was a purchase then you will have to follow these steps, as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

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