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Jelly crush will not connect to Facebook
Sarah_Routledge
Posts: 1
Level 1
in Support
I cannot get jelly crush to connect to Facebook...I am connected to the Internet and everything else works on my iPad...I have reset and updated software to no avail
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Best Answer
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Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Answers
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Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Is there a time frame as to when this problem will be resolved?Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Hi Jonathan, it is currently too early to give an estimate but we have located the issue and are working on getting the server back online as fast as possible.Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Thank youHi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Is there an updated time frame now that you have located the issue??Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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The server issue has been solved. Thank you all for your patience and understanding.Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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i had this problem, but once fixed i had lost all my boosts etc, Why?Hi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Hi Gail,
i had the same problem, then I discovered my daughter had signed into facebook through safari and hadn't logged out, so I searched for facebook on safari, logged her out, logged out of my facebook and jelly saga,then relogged into both, it now works.
hope this helps!!
jo
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Whatever you did, it didn't work...my will still not connect to this day and I have tried everything! My candy crush soda connected right away but jelly will notHi Sarah,
We are currently experiencing an issue with a server which prevents you from connecting your game to Facebook.
Thank you for your patience until the issue is resolved.
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Your answer solved my problem as well, which was not even close to the above problem! Thank you for posting!Hi Gail,
i had the same problem, then I discovered my daughter had signed into facebook through safari and hadn't logged out, so I searched for facebook on safari, logged her out, logged out of my facebook and jelly saga,then relogged into both, it now works.
hope this helps!!
jo
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