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Unable to pass onto the next episode in Candy Crush Jelly, its been 4 days now

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kiralayne
kiralayne Posts: 1 Newbie
in Support

The game says I need to wait 3 days to unlock the next episode. this is the 4th. day and it's still telling me to wait 3 days. It has not change the wait time at all. I love playing this game but it wont let me move on, I'm stuck, please help!

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi kiralayne,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Flag · Helpful Sweet Love Haha
  • bienchen1902
    bienchen1902 Posts: 3 Newbie
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    Hi kiralayne,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I have the same problem (only I have waited already for much longer than 4 days..
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  • dabao
    dabao Posts: 6 Level 2
    edited July 2016
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    Hi kiralayne,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Same here for already 3 weeks. Help to fix this issue, please.
    Flag · Helpful Sweet Love Haha
  • Heidi_Okinawa
    Heidi_Okinawa Posts: 5 Level 2
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    Hi kiralayne,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Is it some kind of secret? I see it says the problem is solved but you want this done in private messaging? What's the deal?
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

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