Waited a few days and to unlock and it keeps resetting back to 3 days

Shirl_Wallin · July 2016

Waiting to unlock next level, waited the few days and it keeps going back to the 3 days. Should have advanced by now.

cinbugg · July 2016

I am having the same problem as Shirl. I have waited 3 days (or more) to advance and timer keeps resetting to 3 days. You did not give an answer that helps me solve this problem. Please help me with this.

Cezdiamond · July 2016

Hi Shirl- Welcome to King Care! I am sorry that you have been experiencing a problem progressing with your game. I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. Have a lovely day!

cinbugg · July 2016

I am having the same problem as Shirl. I have waited 3 days (or more) to advance and timer keeps resetting to 3 days. You did not give an answer that helps me solve this problem. Please help me with this.

John_J_Reese · July 2016

I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer.

cinbugg · July 2016

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

Cezdiamond · July 2016

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

Hi cinbugg- We did not mark this as solved I am sorry. If another player marks an answer as solved, we are unable to change this. I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen.

dabao · July 2016

@Cezdiamond

It's been over a week already. Timer keeps resetting to 3 days every time I logout from Facebook. Few days ago I sent email to support. no answer. Any fix? I can't keep my pc logged in Facebook for 3 days to avoid resetting timer

Cezdiamond · July 2016

I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer.

Hi John- I am really sorry that you are experiencing this problem. I will send you a message too.

Heidi_Okinawa · July 2016

Hi Shirl- Welcome to King Care! I am sorry that you have been experiencing a problem progressing with your game. I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. Have a lovely day!

What's the answer? Why is it a secret? Why does this show as solved but clearly isn't?

Cezdiamond · July 2016

Hi all- I am sorry that some of you are still experiencing a problem progressing in your game. Please could you let me know the following information

- Is this problem only on a mobile device? If yes, which model do you play on?

- Please could you play while connected to the Kingdom and let me know if the problem persists there also?

- Is there an error message, if yes, what does it say?

Thank you all for taking the time to highlight this! Have a lovely weekend :-)

Joanne_Callaghan · January 2017

Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

please could i have a private message, to help me after waiting 6 days to advance

Waited a few days and to unlock and it keeps resetting back to 3 days

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