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Graphical Glitch?
Alex_Trevell
Posts: 4
Level 1
in Support
I'm currently on level 79, and the cream tarts that take multiple hits have started showing an unusual graphical issue. When down to the bottom level where they're one hit from vanishing, they turn into a pink square that's around twice their size. It doesn't completely block view of other candies, but it's distracting and I'd rather it not get any worse.
Answers
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See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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https://snag.gy/IiC5FL.jpgThis is what I'm looking at, more or less. It had texture to it instead of being plain pink prior to clearing the cache. Switching browsers didn't help either.See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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I am having the same issue. Find a fix yet?See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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I'm on level 115 and I'm having the same issue. It started maybe a week ago. The pink squares appear all over the game board and make it hard to play because you can't see what's under them.See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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Level 589 and I am having the same issue (for several levels over the last week or so). On laptop and a PC on a completely different network/location. It requires extra moves in order to remove the blocks making levels more difficult than necessary.See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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Same issue here for last week now.See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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It's actually the bottom layer of the tart, so same number of moves to clear. It just doesn't display properly for some reason. As of now, still no fix.See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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Maybe they are working on it. The game has been down for three days now.See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
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As of this morning, the pink squares are gone. It looks like they've finally fixed it!See how you get on with the suggested troubleshooting given here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
If it's still giving you issues after that, I'd take a screenshot of what you're seeing and add it to your post for visibility.
