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Experiencing a problem passing level 255 in Candy Crush Jelly Saga?
Answers
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Thanks for this comment. I did that too and it now works.I found a way around it. I had the problem with my iPad, so I was curious to see if the problem existed on my iPhone. It didn't! I passed the level in one try and went back to the iPad and it is now on 256. So if you have another device, see if it will work on it.
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I have uninstalled and reinstalled and checked for updates. Synced with Facebook , done everything possible. It is still not allowing tier 2 & 3 which is needed to bring down the jelly. Skips those tiers and goes directly to tier 4.Hello all,
If you are still experiencing the issue with the level (no Jelly on the second screen) then please delete and reinstall the app to make sure you have the latest version that includes the app update.
Thank you,
Johnny
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Still not working for me either and I do not want to loose all my coins and rewardsHello all,
Thank you for your patience.
I’m delighted to inform you that this has been fixed
You will receive the update automatically the next time you open your game while having an Internet connection. You might have to quit and restart the game if you play on mobile.
If you have any issues or questions please come back to us, we are always happy to help!
Kind regards,
Johnny
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I deleted and reinstalled and still no luck, please fix this game!Hello all,
If you are still experiencing the issue with the level (no Jelly on the second screen) then please delete and reinstall the app to make sure you have the latest version that includes the app update.
Thank you,
Johnny
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Mine did not update having the same problemHello all,
Thank you for your patience.
I’m delighted to inform you that this has been fixed
You will receive the update automatically the next time you open your game while having an Internet connection. You might have to quit and restart the game if you play on mobile.
If you have any issues or questions please come back to us, we are always happy to help!
Kind regards,
Johnny
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Even with the update it still doesn't work.I'm on iPhone 6 mobile appHello all,
If you are still experiencing the issue with the level (no Jelly on the second screen) then please delete and reinstall the app to make sure you have the latest version that includes the app update.
Thank you,
Johnny
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I have deleted and reinstalled 3 times on my iPad..... still will not worHello all,
If you are still experiencing the issue with the level (no Jelly on the second screen) then please delete and reinstall the app to make sure you have the latest version that includes the app update.
Thank you,
Johnny
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Not workingHello all,
Thank you for your patience.
I’m delighted to inform you that this has been fixed
You will receive the update automatically the next time you open your game while having an Internet connection. You might have to quit and restart the game if you play on mobile.
If you have any issues or questions please come back to us, we are always happy to help!
Kind regards,
Johnny
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Did not work for meI found a way around it. I had the problem with my iPad, so I was curious to see if the problem existed on my iPhone. It didn't! I passed the level in one try and went back to the iPad and it is now on 256. So if you have another device, see if it will work on it.
