Candy Crush Jelly Saga

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Level 1615

Got the same problem as 2 previous posters, I get 3 pufflers then the screen starts looping. I see this problem was reported 6 months ago, any idea if it's ever going to be fixed as there's no point carrying on with the game if I can't get any further.

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ScottieCat

Hi Xarly, I passed the level finally by using gold bars and some boosters to get the last puffler but obviously would rather not have had to do it that way. Thanks for replying.

Xarly

Hey @ScottieCat ,

This was a known issue indeed but it got fixed. Pity to see the bug revisits us now! For people that posted back then, restarting the app helped so, while I take it to the studio, I suggest you keep trying and let us know if it works at some point. Once it does, I'll be happy to go into your account and compensate with gold bars to alleviate the struggle.

Thanks!
Xarly

Creative_Elsa

HI @ScottieCat, I assume that you are referring to this message:

https://community.king.com/en/candy-crush-jelly-saga/discussion/228197/candy-crush-jelly-saga-level-1615-has-a-glich

I am going to forward your message to the Community Manager so that he can follow up to find out why it's still happening. Please give him some time to get back to you because it's the weekend so you might not hear from him until mid-week.