ask for and send life and it doesn't come

Question

I send a request for life in the game Jelly and the company does not see the request. And society sends me life and it doesn't reach me.

Snow_Rider · Answer

https://community.king.com/en/candy-crush-jelly-saga/discussion/464433/ask-for-and-send-life-and-it-doesnt-come

Hi there! I'm sorry to hear about the issue you're experiencing. Are the friends you're requesting lives from Facebook, or are they random players? If they are random players, unfortunately, there's no guarantee that they will accept your life request.

However, if you're requesting lives from Facebook friends, please ensure their game has been connected to Facebook within the last 90 days. In this case, you can ask your friends to check their game’s connection status by following these steps:

* Click on the link to see if Candy Crush Jelly Saga is active, expired or has been removed.
* If the game is listed as ‘expired,’ please click ‘Renew Access’ to reactivate the app’s permissions.

Hopefully, this can help!