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The operating system on my tablet will no longer support your games, Candy Crush, Friends, Jelly and Soda. I do have a newer tablet and would like to transfer my game data including awards and in app purchases. Can you help me?
Still waiting…..
Obviously I have a King account or you wouldn't be communicating with me. However, so far, your information is false and you are doing nothing as a developer to help your customers. My operating system is a 5.4, but it shouldn't matter as you basically have shut everything down below 6.0 I did download these games to my new tablet but alas, another lie, as they all want to start me at game 1 and basically have stolen all of my in game awards and purchases. You as a developer should be able to correct this.
Hello there! So sorry for waiting so long! Do you already connect your game to a King account? If so, just install the game on your new device and log into your account — that's it! All your game progress and Gold Bars will appear on your new device automatically. However, please note that boosters and extra lives can only be saved locally on the device in which you receive them. Can you please let me know what operating system you're using on your old device? If it's still supported, you can still play it and use booster till you spend them all. 😃
Hello @tcraig Welcome to King Community. Please wait for a while to get a response from one of CCJS team members to assist you about this matter. Appreciated your patience. Thanks
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭
