https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3224378#Comment_3224378 That is fine, you can still do a soft reset. * Restart: Force close apps and restart your device. * Updates: Check that you have the latest game and device updates. * Memory: Keep at least 2GB free storage for smooth gameplay. * Connection: Use WiFi instead of cellular data. * Clear Cache:* 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache * 🍏 iOS: Settings > Safari > Clear History and Website Data * 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data 🤗

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beat my level and I had all five balloons but when I went to the next level and started it glitched

dommbabyy

help me

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johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3224378#Comment_3224378

That is fine, you can still do a soft reset.

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
- 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data

🤗

dommbabyy

I log in with fb

johamilton

https://community.king.com/en/candy-crush-jelly-saga/discussion/480404/beat-my-level-and-i-had-all-five-balloons-but-when-i-went-to-the-next-level-and-started-it-glitched

Hi, sorry you had this problem. Lets do a soft reset. Log out of your game (Do not delete your app). Let it set for a few seconds then log back in with your email and password. 💕