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Blurry image

Hi I have a new device and I downloaded the games I have, and I noticed that the thumbnail image of jelly looks blurry and the others don't. It's a Redmi 13 pro

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Nikolaos_Prodromidis

This is a very strange bug! My opinion is that it is going to be corrected automatically after some time...

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3228075#Comment_3228075

Thank you, I followed all the steps and it remains the same, the icon is not optimized for this device.

device and game version updated

Screenshot_2024-12-23-06-34-03-736_com.miui.securitycenter.jpg

Screenshot_2024-12-23-06-40-40-384_com.android.settings.jpg

Hi @Andres-2 ! Sorry to hear that the game icon looks a bit blurry on your new Redmi 13 pro.

Sometimes, this happens if the game wasn’t downloaded completely, or the device hasn’t fully optimized the display. Here are a few things you can try:

Delete and reinstall the game
Make sure your device’s operating software is up to date
Restart your device after reinstalling the game for good measure.

Hope that helps!

Welcome! 👋

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Accepted answers

All comments

Hi @Andres-2 ! Sorry to hear that the game icon looks a bit blurry on your new Redmi 13 pro.

Sometimes, this happens if the game wasn’t downloaded completely, or the device hasn’t fully optimized the display. Here are a few things you can try:

Delete and reinstall the game
Make sure your device’s operating software is up to date
Restart your device after reinstalling the game for good measure.

Hope that helps!

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3228075#Comment_3228075

Thank you, I followed all the steps and it remains the same, the icon is not optimized for this device.

device and game version updated

Screenshot_2024-12-23-06-34-03-736_com.miui.securitycenter.jpg

Screenshot_2024-12-23-06-40-40-384_com.android.settings.jpg

Nikolaos_Prodromidis

This is a very strange bug! My opinion is that it is going to be corrected automatically after some time...

Welcome! 👋

New here? Sign in or create an account to join the fun.

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