Latest news about Candy Crush Jelly Saga
Support — Get help here
Win Gold Bars and more!
Help us make the game even sweeter
What is going on with the Candy Crush Jelly and Soda??? I have been getting an error message for the last 1 1/2 weeks now???
Thanks for the information, we will be happy to get you going but could you please Contact Support directly to we can best further guide you.
I get this error message every time I go to the game and I play from the Facebook website.
Hi @Catbor22 , can you tell us when do you exactly get this error? Also are you playing from the Windows app version of the game or directly from Facebook website?
I don't take screen shots on my computer and I don't know how. I wrote down exactly what it says when I open up Jelly. So just fix the problem.
So sorry you having this problem. Can you tell me what the error message is about.
How do your normally take a screenshot on your PC?
If you have the Snipping Tool on your PC, you can use that so we can see what the error message is all about💕
I do not have a cell phone to take a screen shot and I don't know how to do it on my computer. But it says "you have experienced an error that we are working hard to fix. Please try again in a moment." I have been getting this message on both Jelly and Soda for the last week and a half.
Hi @Catbor22 Happy Holidays!
I am sorry to hear that you are getting an error message on your games. Could you please share a screenshot of the error so that we can try to help?
What is going on with level 235. Supposed to collect orange, but no orange, and as soon as you drop to next level, NOTHING!! Literally nothing, to allow you to continue playing.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of March 4, the latest level available is 9705. Enjoy the new content and have a Jellylicious day! 🍭