Missing daily bonus

emanganaro368 · January 1

Hi

I did not receive my daily reward first time i played this morning. Is it something going on / changed?

20470136279 · January 2

Hola soy nuevo en el juego y avese me quedo sin vida alguno me puede prestar gracias 👽

thndrgrrrl · January 2

Ive also not received my daily reward today, 1/1/25. Will I lose my reward progress?

emanganaro368 · January 2

https://community.king.com/en/blog/discussion/comment/3234260#Comment_3234260

Let's hope not

PrettyBubbles · January 2

https://community.king.com/en/blog/discussion/481920/missing-daily-bonus

https://community.king.com/en/blog/discussion/comment/3234260#Comment_3234260

Hi my friends what game are you playing 💓

emanganaro368 · January 2

Candy crash jelly saga

PrettyBubbles · January 2

https://community.king.com/en/blog/discussion/comment/3234421#Comment_3234421

Thank you I will move you over to jelly where your moderators can advise of any know issues

In the meantime I will tag them here to come take a look 💓

@Princess_Jessica @johamilton

Princess_Jessica · January 2

https://community.king.com/en/blog/discussion/481920/missing-daily-bonus

Hi I'm sorry your having issues can you please try these steps if they do not help please let me know and I'll look further into this in the meantime I'll investigate and I'll get back to you if I find out anything about the daily rewards

.Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
- 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data