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Candy Crush Jelly Saga

jdf1203
jdf1203 Posts: 1

Level 1

Daryl Fletcher:

My candy crush jelly game took me back to level one, can you reset me to where I was?

Answers

  • Hello I'm sorry your having issues please try this

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    β€”β€”β€”β€”β€” in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Play a couple levels and you should be set 😊 if not let me know

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