hey,Why does my game freeze when I’m in a game with a treasure chest against the monster

Question

why does my game constantly freeze

drearod · Answer

actually this doesn’t help me. Again, if I do what you state above while I’m in the middle of my game, I lose everything. What happens then?

Alex_The_Witch · Answer

https://community.king.com/en/candy-crush-jelly-saga/discussion/508597/hey-why-does-my-game-freeze-when-i-m-in-a-game-with-a-treasure-chest-against-the-monster

Hey there. Hope you're doing well.

I'm sorry to hear you're experiencing freezing issues while playing Candy Crush Jelly Saga. Could you please try the troubleshooting steps below for your iOS device:

* Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
* Update your device to the latest version of iOS and check for any updates for the game app
* Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link

I hope this helps, but please let me know if you still need assistance afterwards. Thanks in advance and have a great day!