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I have just won the new weekly contest by playing the most games. I have claimed my price, but I received no rewards or the prices. See attached screenshots. I left the game and entered again, they asked me to claim again, still no rewards.
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Hi @Andres-2 and @NamTruong2001 There’ve been a few experiments running in the Weekly Contest, which caused some reshuffling in who gets the feature. It’s still in tech test while the team makes sure everything runs smoothly. The good news is that it should expand to a wider group of players soon 😉
You can ask the studio what happened to the event, why it disappeared @Princess_Jessica @johamilton
The event disappeared, I played any level to see if it would come back and nothing.
Hello. Just end the first week and I notice that there is no popup saying that I receive reward at all. And the event is also gone. What has happened?
I also received the event on Monday
Thank you, I have received it already.
I have received that event this Monday. I think I have to wait to the weekend to see if I could claim rewards.
I am grateful for a prize, (see attached) 22 fish, I was wondering as it was not the original prize I worked so hard for (also see attached screenshot of the original prize) would I be getting it, or are we settling with the 22 fish?
Hey @Zenad! Hope you’re doing well, and thanks so much for your patience! The Studio has identified the root cause of the issue, and the feature should now be giving out rewards as expected. Please check your game, your rewards should have arrived 😉
Thank you, hope I will receive my prize soon
It looks like you’ve got access to our brand-new feature, which isn’t available to all players just yet. Thank you so much for reporting this! I’ve shared all the details with the team so they can investigate it further 💪
I play on Redmi Note 12 Pro
Hello welcome 🤗 I haven't heard any information about the new weekly contest but I clearly see the screenshot can you please give me your player ID the platform you play your game on and the device so I can try and get you help with missing rewards 😊 please remember to always keep game and device up to date and have at least 2 gb of space 😉
Thank you I haven't heard anything about this yet either let me see what I can find out 😜
I haven't seen any information about this event in the game yet. And what about the rewards?
@Princess_Jessica @johamilton @Snow_Rider
