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You keep sending me emails saying I still have 50 gold bars and to use them
Gel_Hardiman
Posts: 9
Level 2
in Support
How do I use the 50 gold bars that you keep saying I've got and telling me to use them. I have now had 3 different emails from you telling me to do this but with no instructions on how to use them . Please help !!!
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Best Answers
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@Gel_Hardiman Sorry for the delay and thanks @Elsafor following up 😉
I've located your game records and added the Gold bars that was promised so you'll see this the next time you open the game. Now could you do me a huge favor and send me a screenshot of the email that you keep receiving so I can report this to the relevant team? I'll send you a private message so you can reply back so keep an eye on your mailbox on the top.
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You re more than welcome!
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Hi @Gel_Hardiman and welcome to our adorable Community 😊 This doesn't sound familiar to me. I will elevate this to our Community Manager to see if they know something about this and I will write you back as soon as I find out something. Thank you for your understanding. Have a wonderful day 🤗0
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HI @Gel_Hardiman, I know exactly what it is! You just got 50 gold bars for free!@firebombmarkus, this happened a while ago where a couple of players got that message and it's to get 50 free gold bars. Here is the original link: https://community.king.com/en/candy-crush-jelly-saga/discussion/234302/richard-you-have-50-gold-bars-waiting-to-be-used#entry_197623I am going to tag @Xarly who is the community manager for this game. He knows what this is all about and can get you the gold bars.
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Thank you for clarifying 😊 @Elsa1
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@Gel_Hardiman did you ever hear from the community manager? If not, please let me know and I will get him for you.
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Gel_Hardiman said:How do I use the 50 gold bars that you keep saying I've got and telling me to use them. I have now had 3 different emails from you telling me to do this but with no instructions on how to use them . Please help !!!Elsa said:@Gel_Hardiman did you ever hear from the community manager? If not, please let me know and I will get him for you.Elsa said:@Gel_Hardiman did you ever hear from the community manager? If not, please let me know and I will get him for you.
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Hi Elsa ,no I haven't heard anything at all from the community manager, but I have had another email saying I have 50 free gold bars and yet they are still not there. Thank you for trying to sort this out for me. Regards Gel0
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Oh man you haven't heard from him. I know that he's got a lot of things going on. I am going to send him a message and send him here to help you. It's night time there now so he won't get this until tomorrow.
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That's brilliant, thanks Elsa for going to all this trouble, it's very kind of you.Elsa said:Oh man you haven't heard from him. I know that he's got a lot of things going on. I am going to send him a message and send him here to help you. It's night time there now so he won't get this until tomorrow.1 -
@Gel_Hardiman Sorry for the delay and thanks @Elsafor following up 😉
I've located your game records and added the Gold bars that was promised so you'll see this the next time you open the game. Now could you do me a huge favor and send me a screenshot of the email that you keep receiving so I can report this to the relevant team? I'll send you a private message so you can reply back so keep an eye on your mailbox on the top.
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QueenB said:@Gel_Hardiman Sorry for the delay and thanks @Elsafor following up 😉
I've located your game records and added the Gold bars that was promised so you'll see this the next time you open the game. Now could you do me a huge favor and send me a screenshot of the email that you keep receiving so I can report this to the relevant team? I'll send you a private message so you can reply back so keep an eye on your mailbox on the top.
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