Don’t get rewards

Question

When I need extra moves with rewards I always watch adds, don’t get rewards then I get kicked out of game! REWARDS DO NOT WORK!

Alex_The_Witch · Answer

Hey there @Fran2290 . Hope you're doing well.

I'm sorry to hear you're having issues with the ads you watch to get rewards.

Having more information on the advert will help us speed up your report, so in case you encounter the advert again, please try to gather the information below and get back to us:

* The name of the game where the ad appeared 
* The day and time you saw the ad 
* The country you’re playing from 
* The type of ad (video or static image) 
* A screenshot of the ad 
* The name of the company or brand featured, and any links (if possible) 
* Your Player ID or Facebook ID (if you haven’t shared this already)

Thanks in advance and have a great day.