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stuck in game

jeannieklaassen
jeannieklaassen Posts: 4

Level 1

please can you help me     for a several days i can't get in jelly on my imac        mobile is ok 

Answers

  • QueenB
    QueenB Posts: 15,430
    Welcome to our Community @jeannieklaassen😃

    Have you by any chance tried different browser or cleared the cache of your current browser? 

    You can download them from the following links:

    - http://www.mozilla.com/firefox/upgrade.html

    - https://www.google.com/chrome/browser/desktop/index.html

    - http://www.opera.com/computer

    Note! If you're already playing in supported browser we still recommend trying another browser.

    Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser's-Cache.

    Hope this helps :)





  • jeannieklaassen
    jeannieklaassen Posts: 4

    Level 1

    I did it all but nothing
  • QueenB
    QueenB Posts: 15,430
    So are you getting any error message that you can share with us?
  • jeannieklaassen
    jeannieklaassen Posts: 4

    Level 1

    Er is een probleem opgetreden.   Probeer later nog een keer.      

    There is en problem.   Try later again
  • jeannieklaassen
    jeannieklaassen Posts: 4

    Level 1

    1201863909829085. this is my id from the game   
    please help
    ik have update my imac but i cant get in my jelly game    its still says    try later     there is a problem


  • QueenB
    QueenB Posts: 15,430
    Thanks for getting back 😉

    This loading issue is being looked at by the game team and we hope to have it solved fast. Keep an eye on the game during the day as we don't have a time frame for the fix! Apologies for the inconvenience caused and thanks for your patience.
  • keytroy
    keytroy Posts: 5

    Level 2

    Candy jelly game 2515 is impossible to win, because of the location of the jelly. Candy will never fall in those squares, all the candies do is slip off. Please remove this level, because it can not be won

Hey! Would you like to give us your opinion?