The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
(THIS IS NOW FIXED) Unresponsive Screen on Mobile!
Answers
-
Just finished level 1234 the screen faded, flag moved to 1235 but screen is faded and dead to touch ... have tried everything except deleting it because I’m not confident it’s being saved to Facebook ...
Also there was white letters and numbers on front left bottom of the screen ...
Then the crown button is gone ...
Cant find my ID number ...
Please send help
Please send help ...
-
Hello Retroesque
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻Sorry to say that You have posted in the wrong place. Look at the homepage, there are different doors for each game.select specific games, and ask your questions. This time i am trying to help you.
The problem has been for crashes of your game app. Check here some troubleshooting https://community.king.com/en/candy-crush-jelly-saga/discussion/243839/game-keeps-freezing-or-crashing-what-should-i-do#latest -
-
Oh my, thanks for reporting this @CoachMac14 and @Retroesque, welcome to the Community by the way 😉
Could you guys dod me a favor and let me know what is the make, model of the device as well as the game app version installed so I can look in to this?Android!
- Make and model number of your device. Also, the current OS you have. You can find this in Settings>General>About.
- The version of the game app you have. You can find this in the App Store, under My Apps, search for the game and select more information.
- How much storage left on the device?
Apple:
- Model and iOS of your device: To find this follow these steps: Settings > General > About > Make a note of the "model" and the "version"
- Game app version: To find this follow these steps: Settings > General > Usage > Manage Storage > select the game> Make a note of the version number
- Available storage space: To find this follow these steps: Settings > General > Usage in the right column. Under Storage you will see the storage capacity of your device and how much you still have available.
Thanks
