Sign Up!

🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Game not loading on Facebook!(Reported)!

2

Answers

  • rlweinstein
    rlweinstein Posts: 6

    Level 2

    For the last week I get the message "You have experienced an error that we are working hard to fix.  Please try again in a moment"  The moment is over a week.  When will this problem be fix?  The problem is on my home computer.  I can still play on my laptop and android cell phone.  Each have different help items.  My home computer has the most help items and I do not want to lose them.
  • QueenB
    QueenB Posts: 15,489
    edited June 2019
    Welcome to our Community @rlweinstein😃

    I moved your question here as this is something that has been reported to the studio so it's being looked at. Keep an eye on this post so you know the status 😉
  • marmarmar2
    marmarmar2 Posts: 19

    Level 2

    I am getting an error and I wont get to indulge on my day 2 reward!
  • marmarmar2
    marmarmar2 Posts: 19

    Level 2

    Answer ✓
    1. here is the image/ this is through the face book interface
  • QueenB
    QueenB Posts: 15,489
    Thanks for sharing @marmarmar2 and welcome to our Community 🤗
  • Xarly
    Xarly Posts: 2,509
    Hi @Legs1974 ,

    Welcome to the Community! This forum is specific to Candy Crush Soda Saga. I'll move your thread to Candy Crush Jelly Saga, where @QueenB or our superstars and players can help you out better.

    Cheers!
    Xarly
  • Legs1974
    Legs1974 Posts: 1

    Level 1

    edited June 2019 Answer ✓

    My candy jelly game has frozen for 2 days and I’ve tried everything and it won’t budge

  • This content has been removed.
  • This content has been removed.
  • This content has been removed.
This discussion has been closed.

Hey! Would you like to give us your opinion?