Why am I getting a message about not being able to run WebGL?

Hi @goodgirl816

Are you getting this on Facebook? If so, try with reinstalling the game. It should help to get the game working:

1) First, we need to remove the game from Facebook here:
https://www.facebook.com/settings?tab=applications

2) Clear the cache on your browser

3) Close the browser.

4) Reinstall the game by clicking here

Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date:
https://www.whatismybrowser.com

If you have a Windows 10 PC, you can also download the game directly to your computer. The Windows app usually works better than on Facebook and you can sync your progress just by connecting the app to Facebook:
https://www.microsoft.com/en-us/store/games/candy-crush-jelly-saga/9nblggh67bn1

I hope this helps!