The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
Problem with level 2638
Answers
-
Hi @mary_lili,
I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.
How are you able to get that high up in the game? OMG! You are some strong player! Are you seeing stars on level 2638. Sometimes the avatar might get stuck on a level.If you are seeing the stars then please write back here and I'll offer further direction.
-
Hi @mary_lili😃
Can you do me a favor and get back to us with a screenshot of the game map showing your profile picture so we can have a closer look? For any guidance, please visit this useful website: www.take-a-screenshot.org
Thanks
-
So sorry for the late reply!
I've tried reseting the game to put you on level 2639 as it looks like your profile is stuck, can you check the game app now and see if it worked?
If you have the game app open already, close it and then open it again.
Let me know how it goes
e! 
