Paid money for 15 gold bars. Only 12 in my piggy bank. What happened?

Hi @FurMummy @leahsugali and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option. 

https://community.king.com/en/candy-crush-jelly-saga/discussion/246170/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗