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How can I get my game progress back for my king games. I lost all progress after new phone update

I recently updated to the iPhone 11 pro and after they installed all of my apps my progress was gone on all long games!! 😩😳

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Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.Are you both using the same email address?

Hi, @debialderman and @Witchywoman1311! I've found a link that may help you with your problem, and I hope it does! Let me know if nothing works or you need anything else. Have a great day!
https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

Witchywoman1311

I want to know the same thing. I have the Galaxy S10+ and I am back at level 1 :-(

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Witchywoman1311

I want to know the same thing. I have the Galaxy S10+ and I am back at level 1 :-(

Hi, @debialderman and @Witchywoman1311! I've found a link that may help you with your problem, and I hope it does! Let me know if nothing works or you need anything else. Have a great day!
https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.Are you both using the same email address?

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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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