Can I have refund?

Question

I have been trying to pass level 2997 all day and just spent $11 on boosters & extra moves and still couldn't pass it. Something isn't right if this level cant be passed with full boosters, 10 extra moves etc. I feel like I got scammed and I want my $ back. Who do I need to contact for a refund?

Creative_Elsa · Answer

Hi @Allyd25, welcome to our community. 
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here. 
We always run contests so be sure to do them for a chance to win gold bars.

As payment issues involve sensitive data and require personalized
support we do not support these queries in the community. You can find the
steps to take here:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest