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Candy crush jelly will not allow lives from friends. When I click on envelope even with 3 lives I ge

mhk201
mhk201 Posts: 5

Level 1
in Support
I get no lives even if I click on envelope with 3 lives

Answers

  • QueenB
    QueenB Posts: 15,482
    edited November 2019
    Hi @mhk20, are you saying you have a notification that you have lives,  but when you try to accept it, it's empty?

    Do you get any error message? Can you let me know which device you're playing on, Apple, Android, the game app version installed and when did you notice this happening? 

    Thanks :) 
  • mhk201
    mhk201 Posts: 5

    Level 1
    Exactly. Apple iphone
  • firebombmarkus
    firebombmarkus Posts: 13,104
    Hi @mhk201 and welcome to our adorable Community 😊 This should be fixed with the latest update 2.31.22 so please check out if your game is up to date and let me know if you still have this issue.

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