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Shows lives on the envelope, disappear when I open it! (FIXED on version 2.31.22)!

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Answers

  • ashwil
    ashwil Posts: 4 Newbie
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    So mine auto updates and wasnt fixed but if I turned that off and then ran updates thru play store it finally pulled down and works...
  • Diana_Bobanna
    Diana_Bobanna Posts: 11 Level 2
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    The messages error was fixed for me - yay! - but now when collecting orange for monklings the bubble does not fill... 😡
  • Diana_Bobanna
    Diana_Bobanna Posts: 11 Level 2
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    I’m frustrated now... waited patiently for the message error fix without complaints and now whenever on my last monkling to collect, it does not fill regardless on how many I collect! Really? Another issue that needs fixing? Should I just give up on King? Give me a reason... 😡😡
  • Diana_Bobanna
    Diana_Bobanna Posts: 11 Level 2
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    ... my apologies - I reloaded and now it works... sorry for my rant :)
  • QueenB
    QueenB Posts: 13,660 Community Manager
    Answer ✓
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    ashwil said:
    So mine auto updates and wasnt fixed but if I turned that off and then ran updates thru play store it finally pulled down and works...
    Great news guys 🙌🙌🙌

    The live issue should now be fixed so if you're playing on mobile, please make sure you have the latest game app version: 2.31.22 installed.

    If your auto-updates did not work, try @ashwil suggestion above. If you happen to play on Windows 10, there is an update coming up soon which will fix this issue. 

    Any feedback, please let us know and thank you all for your collaboration and patience 🤗
  • QueenB
    QueenB Posts: 13,660 Community Manager
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    ashwil said:
    So mine auto updates and wasnt fixed but if I turned that off and then ran updates thru play store it finally pulled down and works...
    Great news guys 🙌🙌🙌

    The live issue should now be fixed so if you're playing on mobile, please make sure you have the latest game app version: 2.31.22 installed.

    If your auto-updates did not work, try @ashwil suggestion above. If you happen to play on Windows 10, there is an update coming up soon which will fix this issue. 

    Any feedback, please let us know and thank you all for your collaboration and patience 🤗
  • Cat-13
    Cat-13 Posts: 540 Level 3
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    Help Mine still isn't fixed!!!!

  • QueenB
    QueenB Posts: 13,660 Community Manager
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    @Cat-13, have you made sure you have the latest game app version: 2.31.22 installed?

    If your auto-updates did not work, try @ashwil suggestion above. If you happen to play on Windows 10, there is an update coming up soon which will fix this issue. 
  • Cat-13
    Cat-13 Posts: 540 Level 3
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    I have the new version. And I tried @ashwil idea. No avail. I still can't get anything. Or sign in the Facebook.

  • QueenB
    QueenB Posts: 13,660 Community Manager
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    Are you playing on an Android device @Cat-13

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