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🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
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🏆 Claim your level milestone badges:
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Unable to get Jellyficent offers- Under investigation!
I keep beating the difficult levels and earn all 4/4 tickets for offer. When I try to click to purchase, it says “Contacting.” I am connected to the internet and can make other in-app purchases. It eventually tells me my time has run out to claim the offer.
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Best Answer
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Hello Jellylicious crew!
The Studio has informed there is an issue regarding the Jellyficient Offers- the fix is on the way!!
Until then, please contact our Player Support team from the app (if possible) :
- tap on the pink settings cogwheel
- tap on the "I"
- choose Purchases and Gold Bars
- scroll down and tap on "Contact Us"
Please accept my apologies for the inconvenience.❤️
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Answers
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This seem bad... restart ur device n update to latest version... if still cannot purchase the special offer, u may need to email support with ur account id for them to check
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Thanks Stan. Did all that, unfortunately. Can’t find an email for support. Do you know?
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Hi @kat6089 you can click on ‘contact us’ at the bottom of the page
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Hello Jellylicious crew!
The Studio has informed there is an issue regarding the Jellyficient Offers- the fix is on the way!!
Until then, please contact our Player Support team from the app (if possible) :
- tap on the pink settings cogwheel
- tap on the "I"
- choose Purchases and Gold Bars
- scroll down and tap on "Contact Us"
Please accept my apologies for the inconvenience.❤️
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Thank you - I appreciate you finding out what’s going on and that it will be getting getting fixed. I tried what you asked for Player Support, but when I click on Purchases and Gold Bars and scroll down, there is no option for Contact Us. It only shows the topics and ends there.
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Nevermind, Contact Us just became available to me!
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Hello Jelly friends!!
The Studio has informed us that the fix will be here very soon! They have found the cause and are working hard to bring it to your games 🤗
Please keep an eye on the available updates and I hope I can tell you more in the next days!! ❤️
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