No connection in the game

Sadie12345 · May 2020

I have not had "internet access" for 4 -5 months. No rewards. I can not play in any challenges. If you give me a gift, the game says oops come back later. Nothing changes. I wish you would fix the problem! I am ready to delete your games.

Lola_Pop · May 2020

Hello @Sadie12345 and welcome to the Community!

I'm sorry this has been happening to you during the last months and I can imagine how frustrating it must be!

Please try out these few steps to get back on track.

I hope this helps. 😊

_Elsa_ · June 2020

Welcome to our community @Sadie12345!

I would like to offer you a link to help you find your way around the community. There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.

A guide to help you locate the different areas in the community!

No connection in the game

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