Look at color bomb!
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Do you need help? Because you posted in the support area. Please explain it in more detail if you have a problem !!!
Color bomb still makes match with regular candy. But why does the board shuffle?
No, you had no more movement. Because everything is under ice. You have to clear the ice first. That's why. Hope that explains it !!
But I switch it from outside?
I'll give you a player expert from Jelly. Because I have to translate and unfortunately do not understand your sentence !!
@Spinnifix I just want to say why color bomb can't count as a move while the shuffling starts.
Hello @NamTruong2001. That does appear to be a glitch as you should have been able to use the colour bomb. Did it happen to you more than once or did it resolve itself?
@RegalRenz It happened to me twice. First is this. Second is that there was a striped candy and a wrapped candy inside the cube. And I really didn't know why it did not count as a move. Instead, shuffling started.
@NamTruong2001 it's a glitch. It's happened to me before but it usually resolves when I replay the level. If the issue persists please let us know.
It is still like that. I hope you can contact studio soon about this issue. Though it does not affect to my gameplay, but I'm still confused.
Hi NamTruong, you may want to report to Player Support via the "contact us" link at the bottom of the page whilst waiting for this messaged to be passed on to the Studio 😊 at least an additional avenue for your issue to be heard.
Keep playing and good luck in leveling up 😉
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Hey Cobber, would you please provide a bit of info on this please?
Is this still happening or a one off?, the date says April 20
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@channie8 hi, yeah, it's still happening like that. You can see a Shuffing text in the picture. But, color bomb still can match with other candies. So why did the game have to shufffle the board?
I have let Lola_Pop know about this! I will let you know if I get any updates!
Have a Great Day!
Hey! Would you like to give us your opinion?