Crazy Cat Lad

Community Manager

Comments

  • This has been fixed already! If the game still crashes, please clear the browser cache: http://www.refreshyourcache.com Or try another browser. I'd recommend Google Chrome, Mozilla Firefox or Opera. Have a Sweet day!
  • At times some levels get updated after they've been released. Check this page with more info: https://care.king.com/en/blog/article/levels-keep-changing :-) 
  • This has been fixed already! If the game still crashes, please clear the browser cache: http://www.refreshyourcache.com Or try another browser. I'd recommend Google Chrome, Mozilla Firefox or Opera. Have a Sweet day!
  • At the moment it is not possible to transfer the whole game from a Facebook account to another. On mobile you can sync the game to a Kingdom account and continue playing connected to that instead. On computer you will need to open a new Facebook account since King.com do not have any levels past level 2825. I can then…
  • The Piggy Bank is a bargain deal. The Gold Bars get added to the bank while you play your regular levels and later on you can purchase them and make a sweet deal. As you may have already noticed, the price is much lower when buying them from the Piggy Bank than in the Candy Shop. https://goo.gl/KWxQiL 
  • Did a bomb explode? Did you use all the moves? All the levels that say "Get ... points in ... moves" you need to use all the moves before you can pass the level. And, if a bomb explodes the game will end immediately, even though you have enough points. Check more details about the bombs here: https://goo.gl/wucKUk Good…
  • You will need to download the Windows app from Microsoft Store first. Then connect the game to your Facebook account to get access to a few more levels that the Windows app features. You can download the app from here: https://www.microsoft.com/en-us/store/apps/candy-crush-saga/9nblggh18846 
  • The Windows app has a few more levels at the moment. You can download it from here and by connecting the app to your Facebook account the progress will be synced: https://www.microsoft.com/en-us/store/apps/candy-crush-saga/9nblggh18846 
  • Your progress has been saved on your Facebook account. Please reconnect the game to Facebook to retrieve your played levels: 1. Remove the connection to Facebook first (on the game’s start page tap the settings down to the left > cogwheel > log out). 2. Log out from the Facebook app. 3. Force close the apps and restart the…
  • You will need to connect the game to the Facebook or Kingdom account that was connected to the game to sync your progress to another device. The game gets saved in our system only by playing Facebook or Kingdom connected. If you used Samsung Smart Switch, then please contact Samsung Support for help.